FAQ

How long will my order take to arrive?

To bring you the cutest kawaii goodies at the best prices, your order may ship from one of our trusted international partners ♡
Please allow 14–36 business days for your adorable parcel(s) to arrive—totally worth the wait for maximum sparkle ✧₊⁺


Can I track my order?

Yes, absolutely! If you’d like to track your order, just send us a message and we’ll happily provide your tracking number. Easy, cute, and stress-free ♡


What if I want to return an item?

We want you to love your kawaii nails! If something isn’t perfect, please check our Returns Policy page for full details. You can always message us and we’ll guide you through the process with zero drama and full sweetness ✿


How can I get in touch if I have a problem with my order?

We’re here to help! Just visit our Get Help page or send us a message through our contact form/online chat. We’ll sprinkle some magic on your issue right away ✧


How can I pay for my order?

You can check out securely using credit card, debit card, PayPal, and other major payment methods—whatever keeps your shopping smooth and sparkly ♡


Will my order arrive all in one parcel?

Sometimes! But since we work with multiple kawaii suppliers, your items may arrive separately and on different days. More happy mail moments for you ✿


How can I stay in the loop about special offers and deals?

Join the YumiNails kawaii fam! Sign up for our email list or follow us on social to get first dibs on new drops, sparkly discounts, and exclusive Y2K nail inspo ✧₊⁺